Front Desk Volunteer Program

Passionate about youth empowerment, harm reduction, and holistic legal, social, and health care services? Love NDG? Love Head & Hands? We need your help!

Head & Hands is looking for committed, open-minded, and enthusiastic volunteers. You are likely up to the task if you are invested in non-judgmental, anti-oppressive, and social justice approaches to community-based programming and community building.

Specifically, we are seeking front desk volunteers to work in conjunction with our office coordinators. Tasks will include working at our front desk (approximately 6 hour shifts, 1–4 times per month), directing clients to the appropriate Head & Hands service, providing referrals and information about other Montreal organizations, and acting as first responder for clients in need of support and crisis intervention. As a front desk volunteer, you will also have the occasional opportunity to help out with programming, projects, and events.

Think you might be interested?

We offer a 30-hour training program for our front desk volunteers aimed at introducing you to Head & Hands’ diverse clientele and approaches to meeting their needs. Past training has included workshops around harm and risk reduction, crisis intervention, active listening, de-escalation skills, and the history of Head & Hands.

Still interested?

Ideal applicants are:

  • Age 17 years or older
  • Able to commit to 6–20 hours per month of volunteering
  • Able to commit to 6–12 months of volunteering
  • Available for a regular shift, weekday daytimes and/or evenings
  • Fluent in English and spoken French
  • Available for training session workshops in the evenings and on weekends in July

Still considering applying? Here is a testimonial from one of our front desk volunteers about their experiences with the program:

“Volunteering at the front desk of Head & Hands makes me feel like a part of my community. I look forward to my shifts! Head & Hands is the best and volunteering at the front desk is great.”

 YAY! You’ve decided to apply!

dog at desk

Please complete the volunteer application form by June 14th at 5 pm. Selected candidates will be contacted for an interview shortly afterwards. If you have any questions, please feel free to email Devon and Linda at info@headandhands.ca, or call (514) 481-0277.