Front Desk Volunteer Program

Volunteer with H&H in our FRONT DESK program!

Passionate about youth empowerment, harm reduction, and holistic services? Head & Hands is looking for committed, open-minded, and enthusiastic volunteers. You are likely up to the task if you are invested in non-judgmental, anti-oppressive, and social justice approaches to community-based programming and community building.

We are seeking front desk volunteers to work in conjunction with our info & referral coordinator, bita. Tasks will include working at our front desk (approximately 3-6 hour shifts, 1–4 times per month), directing clients to the appropriate Head & Hands service, providing referrals and information about other Montreal organizations, and acting as first responder for clients in need of support and crisis intervention. As a front desk volunteer, you will also have the opportunity to help out with programming, projects, and events.

We offer a 21-hour training program for our front desk volunteers aimed at introducing you to Head & Hands’ diverse clientele and approaches to meeting their needs. Trainings include workshops around harm and risk reduction, crisis intervention, active listening, de-escalation skills, and the history of H&H.

Ideal applicants are:

  • 25 years and under
  • Able to commit to 3–20 hours per month of volunteering
  • Available weekday daytimes and/or evenings
  • Fluent in spoken and written English and spoken French
  • Available for training session workshops in July on Wednesday evenings and Saturday days

Thinking of applying? We’d love to hear from you!!!

Please complete the volunteer application form found on our website here by July 28th at 10am. Selected candidates will be contacted for an interview shortly afterwards. If you have any questions, please feel free to call us at (514) 481-0277.