JOB: Street Worker

Job TitleStreet Workers (2 positions)
Type of PositionFull-Time (34 hours/week)
3 year contract, funding allowing
Ideal start date: July 2020
Hourly Salary$18.00/hr
Benefits3 weeks days vacation in first year, 4 in subsequent years
Health days
Health insurance
Application DeadlineJune 16th 2020 at 5:00pm

***please note that while all interviews will be conducted via videoconference, Street Workers are expected to work outside and with people***


Head & Hands envisions a society where all youth are participants and are inspired by the endless possibilities available to them. Our mission is to work with youth to promote their physical and mental well being. Our approach is preventative, non-judgmental, and holistic with a fundamental commitment to providing an environment that welcomes youth without discrimination. We facilitate social change and the empowerment of youth based on their current needs within our community and society at large.


Since 1970, Head & Hands has been helping youth harness their potential to create healthy, vibrant, and caring communities.  We envision a society in which all young people are full participants, inspired by the endless possibilities available to them.

The Street Work program uses a harm reduction approach to engage with street-involved youth/youth at risk of street involvement. Street workers at Head & Hands adhere to the Street Workers code of ethics and act as a bridge between individuals and services at Head & Hands, institutional, and community partners.

Street workers have to be able to talk to and co-exist with a great diversity of people including those whose views or experiences they do not share. They will be privy to stressful, dangerous, or disturbing experiences and must be ready to assist and support the people having those experiences to the best of their ability. Most importantly, Street workers must be able to make peace with the limits of their control in these situations. 

The Street Work team will be comprised of two street workers and a site fixe worker as well as a Coordinator. The street workers will divide the territory geographically.

Responsibilities include:

Street Work

  • Maintain a regular, physical presence in NDG spaces frequented by youth such as community centers, metro stations, schools, parks, motels, bars, group homes, etc. (upwards of 20 hours a week)
  • Build relationships with local street-involved youth/youth at risk of street involvement and those who work with them


  • Accompanying clients to institutions, appointments (ex: police station, psychiatrist office, hospital) 

Community Outreach / Referrals

  • Serve as a member of l’ATTRUE-Q (
  • Coordinate referrals & liaise with other organizations to build a strong network for Street Work (incl. shelters, detox, etc) 


  • Regularly attend training, workshops, and classes to improve skills & knowledge

Head & Hands Duties

  • Attend weekly staff meetings (Thursdays 1:00 pm – 4:00 pm) 
  • Attend the Head & Hands Annual General Meeting
  • Attend 2-3 additional Head & Hands events per year

Requirements & Assets


  • Understanding of the chronic strain or stress of being marginalized, including racism, homophobia, transphobia, poverty, living with a disability, transmisogyny 
  • Work experience or lived experience of drug use, homelessness, sex work, and/or the criminal justice system
  • Fluently bilingual (English and French), both oral and written
  • Active listening, crisis intervention, and crisis de-escalation skills 
  • Understanding of the specific issues facing youth and commitment to working with youth 
  • A commitment to harm reduction and anti-oppression principles
  • Commitment to Head & Hands’ mission and approach
  • Ability to work autonomously as well as in a team 
  • Strong commitment to self-care, strong stress management skills 
  • Able to convey caring and non-judgment 
  • High tolerance for difference and discomfort 
  • Demonstrable strength in time-management and organizational skills 


  • Experience and/or post-secondary education in at least one of the following areas: health promotion or research, social work, counseling, street work
  • Experience working with youth 
  • Experience working in a community organization and/or non-profit
  • Experience working in a collective structure
  • Experience working with Batshaw and/or DPJ
  • Experience working in a collective and/or non-hierarchical structure

Application Process

Please apply by submitting your CV and cover letter to, and including “Attn: Site Fixe” in the subject line. Applications can also be submitted in person at 3465 Benny Avenue. Guidelines for preparing your CV and cover letter are available on our website. No incomplete applications will be accepted.

As an organization that works to facilitate social change and the empowerment of diverse communities of youth, Head & Hands recognizes that experiencing marginalization and oppression often brings both challenges and valuable skills and perspectives.

 We recognize that these skills are often undervalued and unacknowledged in professional settings, despite being highly transferable to the work we do. If you have questions about representing non-traditional skills and experience within your application, please get in touch for support in framing what you have to offer in a way that’s identifiable within the Qualifications and Assets described above. 

People of color, people with disabilities, women, two-spirited and queer people, trans people and other candidates who experience marginalization are strongly encouraged to apply and to self-identify in your cover letter. We are committed to creating a workplace as diverse as the communities we serve, and to supporting our staff with ongoing career development opportunities.

Applications are due before 5:00pm on June 16th 2020. Only those candidates selected for an interview will be contacted