JOB: HR & Organizational Well-Being Coordinator

Job TitleHR & Organizational Well-Being Coordinator
Type of PositionPermanent Full Time
34 hours per week
Salary & Benefits$20.00/hour + annual seniority increases (2.25% in first year)

NOTE: Head & Hands currently operates on a flat pay structure. All staff members, with the exception of the Executive Director, receive the same hourly wage regardless of position. 

Benefits detailed below


Head & Hands envisions a society where all youth are participants and are inspired by the endless possibilities available to them. Our mission is to work with youth to promote their physical and mental well being. Our approach is preventative, non-judgmental, and holistic with a fundamental commitment to providing an environment that welcomes youth without discrimination. We facilitate social change and the empowerment of youth based on their current needs within our community and society at large.

About Head & Hands & Perks of the Position

Head & Hands currently operates in a flattened hierarchy model, with Program Directors operating as the main decision-making body, with strong encouragement to consult and collaborate with all staff within programs and within the organization. In the pandemic context the Head & Hands structure has entered a review of this structure to ensure increased collaboration and shared collective labour. 

As an organization that works to facilitate social change and the empowerment of diverse communities of youth, Head & Hands recognizes that experiencing marginalization and oppression often presents challenges, but also informs valuable skills and perspectives. 

We strongly encourage BIPOC (Black, Indigenous, People of Colour), people with disabilities, women, Two-Spirit and queer people, trans people, and other candidates who experience marginalization to apply to this position and to self-identify when you apply. We are committed to creating a workplace as diverse as the communities we serve, and to supporting our staff with ongoing career development opportunities. 

This is a full-time permanent position. Benefits include:

  • A flexible work schedule, 
  • Paid sick days and mental health days,
  • 3 weeks of vacation in the first year of employment and 4 weeks of vacation thereafter in addition to 2 paid weeks off for winter holidays, and occasional summer closures,
  • Access to the group health insurance plan, which includes coverage for prescription drugs, dental care, and health practitioners such as psychologists and social workers

About the Organizational Well-Being position

This is a new position at Head & Hands, designed following a restructuring of our administration team, to take on human resources tasks from other existing positions. This position was designed to better support Head & Hands staff members, from the beginning of their contract throughout their time at Head & Hands. 

As this is a permanent position, we are seeking candidates who are looking for long term work at Head & Hands. Candidates should know that it is expected that this position will take at least six months to settle into.

Head & Hands uses a peer-based and program supervision model. This position will not be directly supervising any staff members, but will be supporting the supervision structure. This position works entirely with the Executive Director as a collaborative team, and is supervised by a member of the Board of Directors. 

This is an ideal position for a candidate with a passion for equitable labour practices, structure, conflict resolution, and/or organisational change. As this is a new job, candidates are able to design and implement certain elements of their work following their own interests, once they are settled in the organization. Candidates who value having autonomy and freedom to work at your their pace should apply. 

Employee On- and Off-Boarding

  • Training new employees in organizational history, policies, and Head & Hands structure
  • Ensuring new employees have introductory “check-ins” with all current staff 
  • Collaborate with new employee supervisors to ensure effective and complete job tasks training & contract writing
  • Conduct exit interviews with leaving staff 
  • Act as a resource person for new employees to ask questions
  • Create/update onboarding materials and make sure all staff are aware of and understand organizational policies

Human Resources Processes

  • Manage vacation requests in peak periods (winter/summer) 
  • Manage employee timesheets (Google Sheets) and HR files with Executive Director
  • Manage health insurance, helping employees navigate questions & information related to insurance, and evaluating health insurance plan every couple of years with the administrative team
  • Hold accountability for ensuring that employees are receiving regular supervision, and evaluations, with Executive Director
  • Collaborate with Executive Director and staff-supervisors to facilitate task management, goal setting, and contingency plans to ensure that leaves can be taken successfully and prevent burnout 

Organizational Well-Being

  • Acting as a mediator or liaison for resolving work conflicts or receiving grievances, and providing counsel regarding interpersonal work relationships (in collaboration with Executive Director and/or Board of Directors as needed)
  • Collaborate on labour and/or structure discussions within the organization
  • Designing and implementing activities to promote engagement and employee bonding (including retreats, with Committees) 
  • Researching best practices with respect to work health, safety, benefits, and employee retention
  • Ensuring employees are supported in accessing external trainings
  • Collaborate with other team members on human resources policies

The Ideal Candidate:


  • Bilingual French & English
  • A commitment to harm reduction and anti-oppression
  • Excellent time management skills, personal organization, and attention to detail
  • Post-secondary education and/or experience in at least one of the following areas: human resources management, counseling, labour and/or union organizing
  • Strong experience or training in at least one of the following areas: trauma-informed care, active listening, transformative justice, conflict resolution
  • Experience working with people who have experienced complex marginalizations, including: colonization, racism, homophobia, transphobia, poverty, ableism,  etc. 
  • Strong communication and facilitation skills
  • Ability to work autonomously
  • Experience working in a collaborative team setting


  • Experience in working with youth
  • Experience in working in non-profit sector
  • Experience working in a collective structure
  • Experience in peer supervision
  • Experience in training of interns and volunteers
  • Experience working in a community organization and/or non profit

Application Process

Please apply by submitting your CV and cover letter to, and including “Attn: Organizational Well-Being Coordinator” in the subject line. Applications can also be submitted in person at 3465 Benny ave. Guidelines for preparing your CV and cover letter are available on our website, no incomplete applications will be accepted.

If you would like to request accommodations for your application, please email directly.  Accommodations for interview procedures will be discussed with shortlisted candidates. 

Applications are due at midnight on March 26th 2021. All candidates will be sent a confirmation that their application was received, but only those candidates selected for an interview will be contacted further. We are aiming to hold interviews for this position during the first two weeks of April.  

NOTE: This is a remote position until office work is possible.