Medical Services

Check Calendar before coming in to the Medical Clinic.

Want to visit another clinic? Check out our Clinic Referral Sheet.

Medical Clinic:

How it works

Due to limited capacity, we are not having a drop-in clinic until December. If you are being followed by Head & Hands (HRT or some other reason), please contact Andrea via email or during call times, and she will help you set up an appointment in November. For everyone else, please contact Andrea (via email or during call times) and she will help you find another clinic or set up an appointment, depending on the situation.

The Health Coordinator (not the Doctor) is available for calls and drop-ins every week during her office hours! Get your test results, ask questions, talk about your options, get info about contraception and much more during these times:

Wednesday: 11:00AM – 1:00PM 

Thursday: 1:00PM – 3:00PM

Who can we see?

All youth aged 12-25 are welcome, regardless of gender, sexuality, race or insurance status

Over 26? Due to the limited capacity of our clinics and increased demand for our services, Head & Hands cannot accept new clients who are 26 and older. Current patients can access the clinic until they are 26, at which point they will be encouraged to seek medical services elsewhere. Andrea, the Health Services Coordinator, is happy to provide support and resources during this transition, as well as a chart transfer.

Clients without Quebec medicare

Head & Hands believes in access to healthcare for everyone, and welcomes clients between the ages of 12-25 who don’t have any health insurance coverage. That being said, we ask that if patients do have health insurance, they bring their card or insurance information with them. Temporary medicare cards, out-of-province cards, Blue Cross insurance, Desjardins and IFHP (Interim Federal Health Program coverage for refugees) are also accepted by the clinic.

 

Call Times & Drop-In Hours

The Health Coordinator (not the Doctor) is available for calls and drop-ins every week during her office hours! Get your test results, ask questions, talk about your options, get info about contraception and much more during these times:

Wednesday: 11:00AM – 1:00PM 

Thursday: 1:00PM – 3:00PM 

Results: Have you been to our clinic for STI or pap tests? Remember our results protocol – you need to call us! Andrea is always available for calls/drop-ins at the above times. It generally takes 2 weeks for STI results to come in and 2-3 months for pap results. You can receive all results over the phone except for HIV, which you must receive in person.

Contraception: Contact Andrea for an appointment

Emergency Contraception (aka the “morning-after pill”): we cannot dispense the pill at Head & Hands, but it is widely available at most pharmacies without a prescription. During clinic times our doctor can prescribe the pill, which can save some fees at the pharmacy.

For information about clinics that provide it for free or cheap, call us at (514) 481-0277. Condoms and lube are free and can be picked up at any time!!

Hormone Replacement Therapy: The HRT program is currently under review, we are looking to make it more accessible and efficient. Please check back in Winter 2020 for more information and updates. If you have any questions or would like to be added to the waitlist, please contact Andrea via email or during call times.

More:

Service Fees & Donations